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At BosBevok, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, shop, and services.

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Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, shipping/billing address.

  • Transaction Data: Records of your purchases, order history, and payment confirmations.

  • Technical Data: IP address, browser type, device information, and usage patterns through cookies and similar technologies.

  • Communication Data: Messages, feedback, or inquiries submitted through our website, email, or social media.

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2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support and respond to inquiries.

  • Improve our website, products, and services.

  • Send you updates, promotions, and marketing materials (if you opt in).

  • Comply with legal and regulatory obligations.

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3. Legal Basis for Processing (if applicable under GDPR)

We process personal data under the following grounds:

  • To perform a contract (e.g., fulfilling an order).

  • To comply with legal obligations.

  • Based on your consent (e.g., newsletter sign-up).

  • For our legitimate business interests (e.g., improving our services).

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4. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

  • Service providers (payment processors, shipping companies, IT support).

  • Business partners for promotions/competitions (only with your consent).

  • Authorities if required by law or to protect our rights.

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5. Data Security

We use appropriate security measures (encryption, secure servers, and limited access) to protect your personal data. While we strive to safeguard your information, no method of transmission or storage is 100% secure.

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6. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., tax or accounting obligations).

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7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates.

  • Request deletion of your data (“right to be forgotten”).

  • Restrict or object to data processing.

  • Withdraw consent at any time.

  • Request data portability.

To exercise your rights, please contact us at the details below.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

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9. Children’s Privacy

Our services are not directed at children under 13 (or under 16 in some jurisdictions). We do not knowingly collect personal data from minors.

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10. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.

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11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

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Get in touch with us at bosbevok.africa@gmail.com

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